As a licensed bank, our partner Solaris SE will occasionally ask you additional questions to ensure the safe and lawful use of your account. 

In most cases, this is necessary if Solaris SE suspects that someone with criminal intent is attempting to gain access to your account or conduct a fraudulent transaction, or if Solaris SE is alerted by an extremely unusual account activity. 

By accepting Solaris SE's Terms and Conditions for the use of Solaris SE's services, you agree to cooperate with Solaris SE to resolve any additional inquiries regarding activity on your account.

In cases where you ignore inquiries, Solaris SE reserves the right to treat this as a violation of the Terms and Conditions and consequently terminate the business relationship with you.

More information about our security measures