There might be a few reasons why a payment is not going through:


Reason
Solution
Incorrect TAN code was enteredPlease check that you entered the right TAN code from the SMS you received
Internet connection is unstablePlease check that your internet connection is strong enough
Browser issuePlease try making a payment using a different browser
Device issue
Please try making a payment using a different device


If your payment still does not go through, please contact customer support.