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Prices & Billing
Help Center
Prices & Billing
General
3
What pricing models does Penta offer you?
How much does a Penta business account cost?
How many free subaccounts are included in the account maintenance fees?
Fees for card use
4
How much does the Penta VISA card cost?
What does it cost to reorder a Penta VISA card?
What fees will I be charged for cash withdrawals at ATMs at home and abroad?
What fees will I be charged for card payments?
SEPA transaction fees
3
What are the fees for outgoing SEPA transfers?
What are the fees for incoming SEPA direct debits?
What are the fees for outgoing SEPA direct debits?
Foreign Payments
3
Is Global Money included in every price plan?
What costs do I incur when exchanging currencies with Global Money?
What are the costs when I make a foreign transfer with Global Money?
Deposit Fee
1
Does Penta charge interest or fees for account balances?
Billing
6
How and when will I be billed for my Penta business account?
When and how will I be notified when Penta withdraws money from my account?
Where can I view my invoices?
Are the invoice and booking dates the same?
What exactly will I be charged? What is included in the invoice?
See all 6 articles
Price plan
5
Where can I see which price plan I currently have?
How can I change the price plan of my business (upgrade & downgrade)?
If I choose a higher price plan (upgrade), when does it become active?
If I choose a lower price plan (downgrade), when does it become active?
What happens if I downgrade my price plan and then upgrade again before the downgrade takes effect?
Free trial
3
How does the free one month trial work?
What is included in my free trial?
What happens when the one month trial period is over?
Penta Credits
3
What are Penta credits?
How do I earn Penta Credits?
Where do I see the balance of my Penta Credits?
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